Agency Tutorials & Guides

The following video and print tutorials are designed to help agency staff use the FPC management system. Click a titled thumbnail button to watch a tutorial video.

For additional assistance see our

Getting Started Guides

Super Admin
(Unlimited &
Prepaid)

Unlimited
Administrator

Prepaid
Administrator

Account Set Up

Build Your
Course List

Create,
Deactivate,
and Reactivate
Subgroups

Transfer
In-service
Members

Managing Your Account

Change a
Group's Account
Information

Change a
Member's Account
Information
(Reset Password)

Deactivate a
Member's
Account

Enroll a
Member in a
Course

Enroll in a
Course from
Your Personal
Homepage

Managing
Training
Units

Monitor Your
Members'
Training Progress

Print Your
Member's
Completion
Certificate

Print a Completion
Certificate from Your
Personal Homepage

Series Training - Unlimited Accounts

Series
Best Practices

Create & Start
a New Series
from a Template

Manage
Your
Series

Create a Series
Template
from Scratch

Select and
Enroll a Member
into Series

Create a
Series Training
Program

Archive a Series
Training Program

Troubleshooting

Clear
Your Browser
History/Cache

FPC Home

For Parents

For Agency Staff

Agency/Affiliate Application

COVID-19 Training Solutions

Blended Pre-Service Training

PRIDE Model of Practice

Newsletter Signup & Archive

Agency Testimonials

Additional Resources

National Organizations

What's New

Join Us

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